Legal Terms

The domain is owned by Promorally S.a.g.l., Lugano, Switzerland. This document contains the legal terms and conditions which regulate the site.
When accessing the site, users bind themselves to accept and agree on respecting all the conditions contained in this statement.
PROMORALLY S.A.G.L. reserves the right to ask Users who do not accept or do not intend to respect such terms, to abstain from using web site.
Access to the site and the site related services is solely and exclusively for personal use.
The visualization of the site provides customers with information about the products offered and the opportunity of purchasing them.

Online Items And Pictures

The pictures shown on the site are owned by PROMORALLY S.A.G.L., or legally granted for use to the same. Every use of such pictures which has not been previously authorized by PROMORALLY S.A.G.L. written consent will be prosecuted.

Items Availability

The assortment on site mirrors each item exact availability. The internet site is actually associated with all the brand’s authorized suppliers existing on the site.

In Its Capacity As Authorized Retailer Of All The Brands Existing On The Site, PROMORALLY S.A.G.L. Guarantees The Authenticity Of Each Item.

Once received the order request, PROMORALLY S.A.G.L. Orders Department reserves the right to confirm the availability of the items purchased, the validity of the transaction through credit card and to verify the details of the customer’s previous transactions on site as well. Should the items ordered not be available, or should for any reason be impossible to process order as per the customer’s request, the customer will be promptly informed by the related PROMORALLY S.A.G.L. Department.

Proprietary – Copyright & Trademark Rights domain and everything they contain are owned by PROMORALLY S.A.G.L. or to it legally granted. This includes documentation, pictures, characters, design, music, software, codes and format scripts.

The web site content is protected by copyright.

Any reproduction, alteration, transmission, publication or distribution to third-party entities for trade is strictly forbidden, unless a written consent by PROMORALLY S.A.G.L. is provided.

PROMORALLY S.A.G.L. forbids the usage of the content, or the brands present on the site for any usage and scope which is different from the ones above mentioned.

Customers Pre-Requisite

To place orders on the site customers have to:

  • Having reached the age of consent according to their countries’ regulations.
  • — Possess the necessary requisite to stipulate legally binding contracts.
  • Have a valid e-mail address.
  • Having access to and/or owing one of the methods of payment accepted by the platform and necessary to make online purchases on site.

How To Cancel An Order

To cancel and order all you have to do is looking for it in your “My Orders” list and then send us your request clicking on “Cancel order” within 24 hours after purchase confirmation.


All final users who buy items are offered a returning policy.

Returns are possible by law and anyhow PROMORALLY S.A.G.L. is ready to accept the total or partial rescission of the purchase by the customer within and not later than 15 days, provided notice is given to our customer service.

In case of rescission of the purchase, PROMORALLY S.A.G.L. will await the return of the order from the purchaser and after having verified its integrity will, within 30 days, issue a refund.

We kindly remind you that shipping costs for returned goods and all other related charges are always at customer’s charge.

Disclaimer Of Responsibility

PROMORALLY S.A.G.L. publishes information on site so as to provide customers with a service. Nevertheless, PROMORALLY S.A.G.L. disclaims any responsibility arising from possible technical or factual inaccuracies and/or typographical mistakes, which will be on the other hand immediately amended upon notification.
PROMORALLY S.A.G.L. also reserves the right to amend and modify the site’s contents, every time it deems it necessary and without previous notice.
PROMORALLY S.A.G.L. disclaims any responsibility arising from problems, damages or risks in which the customer might occur while using the site

PROMORALLY S.A.G.L. guarantees that its own site are protected according to the international standards for internet protocol. If the site is used correctly, the user is protected against the risk of viruses.
PROMORALLY S.A.G.L. disclaims any responsibility relating to possible malfunctioning depending on cookies deactivation in the customer’s browser.
PROMORALLY S.A.G.L. reserves the right to rectify and re-examine the terms and conditions contained in this legal notice through an updating of the same, every time it deems it appropriate, with no obligation to provide previous communication.
The user is bound to respect the terms indicated in this legal notice and to periodically check possible updates, changes and modifications.